Answers

Will I be charged when I start a free plan (less than 100 followers)?
No. We won't charge you without warning or telling you first. We merely need your credit card to avoid spammers and certain younger people trying out t...
Wed, 26 Nov, 2014 at 8:58 PM
I want to cancel, how?
Send us an e-mail at: help@buffergram.com and we will get this sorted out. If you weren't happy with the service, we'll get you a full refund if y...
Wed, 26 Nov, 2014 at 8:59 PM
Will Instagram block my account?
No, most likely not (nobody ever knows, so, legally, we can't say 100% no).  Unlike other services, we use the official Instagram app, an officia...
Wed, 26 Nov, 2014 at 9:01 PM
I keep getting an e-mail that says "Invalid Password"?
Please make sure that your password is exactly the same as the one you use with Instagram. You can test it out on the web, simply login at: http://www.insta...
Fri, 31 Jul, 2015 at 10:27 AM
I have trouble verifying the account, what can I do?
It can be tricky sometimes, but here's the general outline of what you should be doing: Schedule a post on Buffergram (this one will go live once...
Fri, 31 Jul, 2015 at 10:31 AM
Do you support video?
Yes!
Mon, 18 Apr, 2016 at 11:00 AM
Do you support animated GIFs?
Sadly, no. Instagram doesn't either, they only allow photos and video at this time.
Fri, 31 Jul, 2015 at 10:33 AM
Do you support posting hashtags as first comment?
YES! We finally do. It's still experimental, but it seems to be working well for most of our users. [ Update April 18th, 2016 ] — the feature is ...
Mon, 18 Apr, 2016 at 11:01 AM
Can I also post to Twitter and Facebook?
Not yet... But who knows, we're working hard on a lot of new features and that might just be on the list...
Fri, 31 Jul, 2015 at 10:34 AM
I cannot afford your pricing
Well, let's take a look at your account and we'll see what we can do. Drop us a line with your account to: help@buffergram.com and we will evaluat...
Fri, 31 Jul, 2015 at 10:35 AM